Hotline : 01611 - 226238
About Us
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Asia Bangla is Asia’s fastest growing online marketplace, offering an unparalleled shopping experience in South Asia. Asia Bangla hosts a wide assortment of consumer electronics, fashion and beauty products, alongside a rapidly growing miscellany of general merchandise. Asia Bangla privileges the personalization and security of the shoppers’ experience above all else. Excellent value-for-money, large assortment of original products, fast delivery and easy returns are Asia Bangla signatures. Asia Bangla offers not just a retail solution of optimal convenience, it is effecting disruptive change in the digitization of the region.

Asia Bangla is owned by Asia Bangla Foundation - The Asia Bangla Foundation Finance focus on support and development businesses in Bangladesh and South Asia - as well as the Asia Bangla development Project.

Our Promise

100% Genuine Products
No fakes and no duplicates. We have made it to our mission to offer only 100% genuine products in the original packaging on Asia Bangla We work hard to provide you with the largest selection of authentic and brand new products at the highest quality.

Safe & Secure Payments

Whether you pay cash on delivery or conveniently with one of our pre-payment methods, credit / debit card / Easypay / bkash or roket your privacy is important to us and we keep your data secure. For further information please visit our
Privacy Agreement Page

Privacy Policy

WE, ASIABANGLA. (THE “COMPANY”), MAKE MUCH ACCOUNT OF PERSONAL INFORMATION OF OUR CUSTOMERS USING THE SERVICES OF THE INTERNET SITE (WWW.ASIABANGLA.COM, “ASIABANGLA”) OPERATED BY US. THE COMPANY’S PRIVACY POLICY (THIS OR THE “POLICY”) IS SET FORTH BELOW.
PLEASE CHECK THE POLICY FROM TIME TO TIME WHEN YOU VISIT OUR WEBSITE, AS THE POLICY MAY BE AMENDED PURSUANT TO CHANGES TO THE APPLICABLE LAWS, REGULATIONS AND GUIDELINES RELATING TO THE PROTECTION OF PERSONAL INFORMATION AND CHANGES IN ASIABANGLA’S POLICIES. ASIABANGLA’S POLICY INCLUDES THE FOLLOWING INFORMATION:


1. Collection and Use of Personal Information

2. Provision and Sharing of Personal Information to or with a Third Party

3. Outsourcing of Processing of Personal Information

4. Duration of Retention and Use of Personal Information and Destruction

5. Cookies

6. Rights of Users

7. Responsibilities of Users

8. Liability on Links to Other Web Sites

9. Technical / Managerial Safeguards to Protect Personal Information

10. Privacy Officer

11. Obligation of Notification

1. Collection and Use of Personal Information

A. We collect personal information to verify the identity of our customer and confirm his or her intent to use our services to provide optimal custom-designed services to the customer. We collect only the minimum information necessary to help a customer to use our services, when the customer first signs up to be a member. We may additionally collect information necessary for payment, delivery of goods and services, refund and the like, following customer’s use of our services.

B. We do not use the personal information for any purpose other than that set forth herein or disclose such information to any third party without the consent of the customer.

C. We collect and use personal information for the following purposes described below. However, we may, after notification, collect a resident registration number if it is inevitable to collect and store it and bank account information pursuant to applicable laws and regulations (including without limitation, the Framework Act of National Tax and the Electronic Financial Transactions Act), and mobile phone number information if it is inevitable to collect and store it for the settlement of payment through the small-sum settlement on using the mobile phone, etc..

1) Non-member
- Name, legal alien registration number, gender, date of birth, mobile phone number, connecting information (CI), duplication information (DI), password: to verify his/her identity for the use of our services, provide services subject to age restrictions, etc.
- Resident registration number: to comply with Article 6 of the Act on Consumer Protection in Electronic Commerce (“e-Commerce Act”) addressing the preservation of transaction records
- E-mail address, telephone number and mobile phone number: for communications to facilitate transactions, confirm his/her intent, handle complaints, give updates on services and notifications, etc.
- Name, address, and telephone number of a recipient: to verify the destination for delivery of goods and free gifts
- Bank account information and mobile phone number information: to provide payment services

2) Member Who Is a Buyer
- Name, resident registration number (or legal alien registration number), gender, mobile phone number, ID, password, date of birth, connecting information (CI), duplication information (DI): to verify his/her identity for the use of our services; provide services subject to age restrictions; handle complaints, etc.
- Resident registration number: to comply with Article 6 of the e-Commerce Act addressing the preservation of transaction records
- Name of representative, business registration number, and contact number (for business): to provide services to a member that is a business operator, and so on
- E-mail address, telephone number, mobile phone number, and address: for communications to facilitate transactions, confirm his/her intent, handle complaints, give updates on services and notifications, etc.
- Name, address, and telephone number of a recipient: to verify the destination for delivery of goods and free gifts, etc.
- Bank account information and mobile phone number information: to provide payment services, etc.

3) Member Who Is a Seller
- Name, legal alien registration number, gender, date of birth, ID, password, connecting information (CI), duplication information (DI): to verify his/her identity for the use of our services; provide services subject to age restrictions, etc.
- Resident registration number: to comply with Article 6 of the e-Commerce Act addressing the preservation of transaction records
- Name of representative, business registration number, and contact number (for business): to provide services to a member that is a business operator, and so on
- E-mail address, telephone number, mobile phone number and address: for communications to facilitate transactions, confirm his/her intent, handle complaints, give updates on services and notifications, etc.
- Name, address and telephone number of a recipient: to verify the destination for the delivery of goods/services and free gifts, etc.
- Credit card information, bank account information, mobile phone number information: to provide payment services (including remittance of payments for goods/services), etc.

4) The following information may be collected from users who use value-added services and customized services or enter sweepstakes.
- If the user agrees to the collection of additional personal information.

5) Other
In the course of your using our services or transaction processing, the following information may be automatically generated and collected:
- IP address, date and time of visit, records of use of our services: to prevent unauthorized use and misuse
D. In the case of collecting personal information of a customer, the Company will collect the information with his/her consent, and will not collect information on race, origin, legal domicile of origin, religion, political disposition, criminal records, health condition and other information likely to infringe on the fundamental rights of customers, unless upon the consent of the relevant individual or required by law.
E. The Company only allows people of age 14 and up to register as members, and as a general rule, it does not collect information of people under the age of 14, for the collection of whose information is required the consent of their legal guardians. However, the company may collect and use the personal information of people under the age of 14 if their legal guardian consents.
F. We may collect personal information in the following manner:
1) collection on/through the Company’s homepage, in writing, by facsimile, by phone, through your contacting a customer center, and through your participating in an event; and
2) automatic collection through tools to collect generated information

2. Provision and Sharing of Personal Information to or with a Third Party

A. We will use customers’ personal information only for the purposes and within the scope of use identified in the “Collection and Use of Personal Information” Section above. We will not use the personal information beyond such scope without the prior consent of the relevant individual, and as a general rule, we will not provide the information to any third party, except as set out below.
1) if the relevant individual consents, in advance, to the disclosure or provision to a third party; or
2) if required by law, or if requested by the law enforcement or competent authority pursuant to the procedures and methods of due process prescribed by applicable laws and regulations for the purpose of a criminal or other investigation.
B. If placement of an order or payment is made for a transaction through services provided by the Company, we may provide the other party thereto with relevant information to help such other party to carry out the transaction (including but not limited to delivery), or to facilitate communications between the parties thereto (including but not limited to consultation), but in any event only to the extent necessary.
C. If otherwise necessary to provide personal information to a third party, we may provide or share personal information to or with a third party upon consent from customers through due process. The recipients to which we provide the personal information with consent from customers, and the purposes of their uses are set out below.

3. Outsourcing of Processing of Personal Information

A. We may outsource personal information processing services to third party service providers to facilitate and improve our services.

B. In relation to processing of personal information, we outsource such tasks as set out below to third-party service providers and, when executing outsourcing contracts with them, take measures necessary to ensure security in the management of personal information. Further, information processed through outsourcing arrangements is limited to the minimum information necessary to facilitate provision of our services. Our third-party service providers for the processing of personal information of our customers and the purposes of outsourcing are set out below.
4. Duration of Retention and Use of Personal Information and Destruction
As a general rule, the Company retains and uses customer’s personal information for the notified and agreed durations and once the purposes of collection and use of the personal information are achieved, it is without delay destroyed (provided, however, that the personal information will be destroyed after two (2) months from the date of termination of a shopping service user agreement (“User Agreement”) to prevent re-registration during the re-registration probation period). Further, the following information may be retained for such duration for such reasons as set out below:

A. Retention pursuant to applicable laws and policies of the Company
If required to retain personal information pursuant to applicable laws, including without limitation the Commercial Code, we retain user’s personal information for such duration as prescribed thereby, in which case the Company will use the information solely for the purposes of retention, and applicable durations of retention are set out below.
1) Records on contracts or withdrawal of offers and the like
- Reasons for retention: Article 6 of the e-Commerce Act; and Article 6 of the Enforcement Ordinance thereof
- Duration of Retention: 5 years

2) Records on payment settlement and supply of goods, etc.
- Reasons for retention: Article 6 of the e-Commerce Act; and Article 6 of the Enforcement Ordinance thereof
- Duration of Retention: 5 years

3) Records on processing of customer disputes and complaints
- Reasons for retention: Article 6 of the e-Commerce Act; and Article 6 of the Enforcement Ordinance thereof
- Duration of Retention: 3 years

4) Records on access
- Reasons for retention: Article 15-2 of the Communications Secrecy Protection Act; and Article 41 of the Enforcement Ordinance thereof
- Duration of Retention: 3 months

5) Records on misbehaviors in the use of services
- Reasons for retention: Retention pursuant to the Company’s policies, such as, prohibition of misbehaviors
- Duration of Retention: 5 years

B. The duration of retention / use of collected personal information will start from when the User Agreement is entered into (i.e., signing up for a membership) and end when the User Agreement is terminated (including, but not limited to, applying for withdrawal from the membership, and discretionary withdrawal/dismissal). Further, in the case of termination of the User Agreement upon mutual agreement, the Company will without delay destroy all of your personal information other than contained in materials required to retain for a certain period for the afore-mentioned reasons for data retention, and will also instruct its third-party service providers to destroy the personal information provided to them for the outsourcing of data processing.

C. Based on Addendum 11322, Section 2 of the Act concerning Promotion of Utilization of Information and Communications Networks and Protection of Information (the “IC Network Act”), your resident registration number will be destroyed within 2 years of the effective date of the IC Network Act if a user enters into no transaction on Asiabangla for two (2) years, and the user signed up for membership before.
D. Based on Section 29 of the IC Network Act, your personal information will be destroyed upon notification to you or stored separately if a user enters into no transaction on Asiabangla for three (3) years, and the user signed up for membership before December 31-12-2020 . provided, however, that your personal information will be kept on file for a certain period of time prescribed in applicable laws such as the e-Commerce Act, if the laws require data retention. E. Method of destruction
Your personal information will be destroyed without delay if the purposes of collection and use of the personal information are achieved. If printed on paper, your personal information will be destroyed by shredding or incinerating the paper documents or otherwise and, if saved in the form of electronic files, your personal information will be destroyed by technical means making the records non reproducible.
5. Cookies
A. Purpose of Use of Cookies
1) We use cookies to save and find information about the members’ accounts in order to provide personally
customized services to the members. A cookie is a small text file of information about the basic setting of a website, sent by the website’s web
server to the web browser of a user of the website, and it is stored in the hard disc of the computer used by you.
2) We can provide you with particular customized services that can be possible only by use of cookies.
3) We may use cookies to identify members and recognize them remaining in a log-in status.
B. Installation and Operation/maintenance of Cookies and Refusal thereof
1) You have an option to accept or refuse installation of cookies. Therefore, you can choose the options of your web browser to accept all cookies, to receive notice when cookies are installed, or to refuse all cookies.
- How to enable/disable cookies on Internet Explorer
* Click the Tools button, and then click Internet Options.
* Click the Privacy tab.
* Under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK.
2) However, if you refuse cookies, you may not be able to access certain services provided by the Company that require cookies.
6. Rights of Users
A. You may at any time access, check or correct your registered personal information at the “Information Correction” page of Asiabangla. If you make a request for checking or correction of it to our Privacy Officer in writing or by e-mail, we will take care of your request. Please note that ID, the name, resident (business) registration number and legal alien registration number may not be corrected. If, however, your name has been duly changed, or if your resident (business) registration number has been duly changed for administrative reasons, then correction of such information may be exceptionally permissible. If correction or removal is prohibited or restricted under applicable law or regulation, fulfillment of your request may be restricted. Further, if you request correction of your personal information, the relevant personal information will not be used or provided until correction has been completed, unless provision of the information is requested pursuant to any other applicable law or regulation. As for information that was already provided to a third party, the third party will be notified of the results of correction, so that the corrected information may apply as soon as the correction process is complete.
B. You may at any time request to stop handling of your personal information at Asiabangla; provided that in the following case, we may refuse to satisfy your request:
1) if particularly prescribed by any law or regulation, or if the handling is inevitable to perform obligations in compliance with applicable law or regulation;
2) if there is apprehension that life/body of any other person may be harmed or that the property and other interest of any other person may be unjustly infringed upon; or
3) if, without handling the personal information, it is impossible to perform a contract with the customer (such as a contract for provision of service), where the customer has not expressly made it clear that he/she intends to terminate the contract.)
C. You may at any time withdraw your consent to our collection, use, and provision of personal information (whether provided at the sign-up process or otherwise). The consent can be withdrawn on the web (by clicking “application for withdrawal from a membership” at Asiabangla), or by contacting our Privacy Officer in writing, by phone, by email or otherwise. At your request, we will take necessary measures to handle withdrawal requests without delay; provided that, if required to keep in storage your personal information pursuant to applicable law, regulation or terms and conditions, handling of your withdrawal request may be restricted. In such case, you must disclose your Member ID and personally identifiable information to verify your identity. Upon withdrawal, your use of the Service may be somewhat limited or the Service in part or wholly may be unavailable to you.
7. Responsibilities of Users
You have obligations to protect your own personal information, and we are in no event responsible for any issues or problems arising out of the leak of personal information caused by your own negligence (such as, transfer, lending or loss of your ID, Password, access medium, etc., leaving a PC without logging out, and the like), inherent problems in Internet (such as, vulnerability of browsers, hacking by use of such technology or method as cannot be prevented by security measures compliant with applicable laws and regulations and as controllable despite of substantial care taken by the Company to prevent the same) and the like, in each case, so long as it is not attributable to the Company.
A. You should keep your personal information up-to-date, and are solely responsible for any accidents arising out of your provision of inaccurate information.
B. If you misappropriate another’s personal information, including resident registration number, etc., when signing up for a membership or entering into a transaction to sell or purchase goods or services, you may lose your membership and be subject to criminal sanctions under the Resident Registration Act.
C. You are responsible to keep your ID, password etc. securely protected. You should not assign or lend any of them to a third party. You have obligations to cooperate with the Company’s request to change your passwords regularly for security purposes pursuant to the Policy.
D. After using our services, you should log out from your account and close the web browser.
E. You must comply with all laws and regulations concerning personal information, including but not limited to the IC Network Act, the Personal Information Protection Act, and the Resident Registration Act.
8. Liability on Links to Other Web Sites
We can provide you with links to another websites. However, this Policy is not applicable to such other sites’ collection of personal information.
9. Technical / Managerial Safeguards to Protect Personal Information
In handling your personal information, we take the following technical/managerial safeguards to ensure your personal information secure from loss, theft, leak, falsification or destruction:

A. Encryption of Personal Information
Your passwords will be, after one-way encryption, kept and managed, and only you who knows the passwords can check and modify your passwords. We set rules on the generation of passwords so as to prevent you from using your birthday, phone number, or any other numbers easily predictable. Your personal information, such as resident registration numbers, legal alien registration numbers, bank account numbers and credit card numbers, will be, after encrypted by safe password algorithms, kept and managed.

B. Anti-hacking Measures
To prevent leak of your personal information as a result of intrusion to our information and communications networks, such as hacking, we operate intrusion detection and firewall systems for 24 hours a day. To prevent an intrusion, all of our intrusion detection and firewall systems have duplex configuration, and for secure transmission on networks, sensitive personal information in transit is protected through encryption etc..

C. Minimization and Training of Personal Information Managers
We limit the number of our employees who handle personal information to the minimum level necessary and impress on them the importance of protection of personal data through managerial safeguards, including but not limited to their training.

D. Operation of a Separate Department particularly for the Protection of Personal Information
For the efficient protection of personal information, we operate a separate department particularly for the protection of personal information. Further we exert our efforts to correct any problem, if found, through checking items to comply with under this Policy and whether our personal information managers are in compliance with the Policy.
10. Privacy Officer
We exert our best efforts to help you use our services safely. You can report any complaint on privacy issues in relation to the use of our services, to our privacy officer or a separate department in charge of protection of personal information, and we will respond to your reports promptly and with sincerity.
Protection of Personal Information

Privacy Officer Name: [Md.Rimon Islam]
Department: [Site Operations Office]
Title: [Director];
Email: info@asiabangla.com
Phone No.: 01611226238

If any other reporting or counseling is required in relation to infringement of personal information, please contact the following institutions for inquiry.

Contact Us
Shahjadpur, Gulsan Dhaka-1212
Email : info@asiabangla.com

11. Obligation of Notification
This Policy may be amended pursuant to the government’s policy or out of necessity of the Company. Any addition, deletion or revision of this Policy will be notified in advance on our homepage or by email at least 7 days prior to the effective date, and if it is difficult to give prior notification, it will be notified subject to availability without delay; provided that if any material term (i.e., the purpose of collection and use of personal information, the third party to which personal information will be provided, etc.) is added, deleted or revised, such addition, deletion or revision will be notified in advance at least 30 days prior to the effective date that the Policy as amended will take effect 30 days from the date of notification. In addition, in case where any content to which requires us to obtain from you a separate consent to any consent item (i.e., the collection and use of personal information, provision of personal information to a third party, etc.) under applicable law or regulation (including without limitation, the IC Network Act, etc.) is added or changed, we will obtain a separate consent from you pursuant to the applicable law or regulation.
Date of Notification: December 01-12-2017
Effective Date: January 01-02017

Free & Easy Returns
Returns and replacements are easy and free of charge. For further information on the detailed terms, as well as on how to return your product please visit our
Returns & Refunds Page

RETURN POLICY
THIS IS JUST A PART OF OUR TERMS OF USE. PLEASE READ THE FULL TERMS OF USE BEFORE PLACING AN ORDER.
RETURN POLICY (READ CAREFULLY)
At Asiabangla, we’re committed to you. We’re able to offer you amazing discounts because we don’t house inventory after our sales end, and therefore cannot process returns except in very limited circumstances. The goods you order, are directly shipped from our China warehouse to your doorstep and therefore cannot process returns except in very limited circumstances.

1) Damaged product: Please check while you receive the product from the courier company. If it's damaged, kindly return it back to the delivery man immediately. Accepting a damaged product will render the return policy ineffective.

2) Wrong delivery: The product delivered, doesn't match with the order details. (e.g customer ordered size 40 shoe, we sent size 42).

3) Incomplete Product: For multiple items sometimes some suppliers in China delays the delivery. In that case we send you the goods which we already received in our Bangladesh warehouse. So in this case, please wait another week, to receive other items.
4) Exchanges. We do not accept any Product exchanges.
If your case should match any of the above-mentioned categories, please take a few close-up photos of the product, attach them to an email mentioning the issue along with your order ID number and send it to dispute@asiabangla.com. Once you have submitted for a return procedure, kindly allow our dedicated disputes team to investigate the issue and they will get back to you within 3 to 5 working days with a resolution.
The return policy is ineffective if:
1) More than 72 hours has passed from the time of receiving the product (size issue only).
2) The color and size match the order description.
3) Product color varies due to photography, lighting sources, or your monitor setting.
4) Not satisfied with the quality.
5) The product has been used.

Note:
*Customers who confirm that they have received their goods are confirming that their goods arrived in good condition. Disputes will not be entertained after confirmation of order. All returned Products must be unused (e.g., not worn, washed, damaged, or altered) and returned in accordance with the instructions received from asiabangla. You are solely responsible for the cost of shipping the returned Product. Unauthorized returns will not be refunded or credited to your account, and we may handle or dispose of those products as we see fit in our sole discretion.

Terms and Conditions

1. INTRODUCTION

Welcome to Asiabangla.com.bd also hereby known as “we", "us" or "asiabangla". We are an online marketplace and these are the terms and conditions governing your access and use of Asiabangla along with its related sub-domains, sites, mobile app, services and tools (the "Site"). By using the Site, you hereby accept these terms and conditions (including the linked information herein) and represent that you agree to comply with these terms and conditions (the "User Agreement"). This User Agreement is deemed effective upon your use of the Site which signifies your acceptance of these terms. If you do not agree to be bound by this User Agreement please do not access, register with or use this Site. This Site is owned and operated by Asiabangla.com(Registration Number: '000000000)

The Site reserves the right to change, modify, add, or remove portions of these Terms and Conditions at any time without any prior notification. Changes will be effective when posted on the Site with no other notice provided. Please check these Terms and Conditions regularly for updates. Your continued use of the Site following the posting of changes to Terms and Conditions of use constitutes your acceptance of those changes.

2. CONDITIONS OF USE

A. YOUR ACCOUNT

To access certain services offered by the platform, we may require that you create an account with us or provide personal information to complete the creation of an account. We may at any time in our sole and absolute discretion, invalidate the username and/or password without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by, caused by, arising out of, in connection with or by reason of such request or invalidation.

You are responsible for maintaining the confidentiality of your user identification, password, account details and related private information. You agree to accept this responsibility and ensure your account and its related details are maintained securely at all times and all necessary steps are taken to prevent misuse of your account. You should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorized manner. You agree and acknowledge that any use of the Site and related services offered and/or any access to private information, data or communications using your account and password shall be deemed to be either performed by you or authorized by you as the case may be. You agree to be bound by any access of the Site and/or use of any services offered by the Site (whether such access or use are authorized by you or not). You agree that we shall be entitled (but not obliged) to act upon, rely on or hold you solely responsible and liable in respect thereof as if the same were carried out or transmitted by you. You further agree and acknowledge that you shall be bound by and agree to fully indemnify us against any and all losses arising from the use of or access to the Site through your account.

Please ensure that the details you provide us with are correct and complete at all times. You are obligated to update details about your account in real time by accessing your account online. For pieces of information you are not able to update by accessing Your Account on the Site, you must inform us via our customer service communication channels to assist you with these changes. We reserve the right to refuse access to the Site, terminate accounts, remove or edit content at any time without prior notice to you. We may at any time in our sole and absolute discretion, request that you update your Personal Data or forthwith invalidate the account or related details without giving any reason or prior notice and shall not be liable or responsible for any losses suffered by or caused by you or arising out of or in connection with or by reason of such request or invalidation. You hereby agree to change your password from time to time and to keep your account secure and also shall be responsible for the confidentiality of your account and liable for any disclosure or use (whether such use is authorised or not) of the username and/or password.

B. PRIVACY

Please review our Privacy Agreement, which also governs your visit to the Site. The personal information / data provided to us by you or your use of the Site will be treated as strictly confidential, in accordance with the Privacy Agreement and applicable laws and regulations. If you object to your information being transferred or used in the manner specified in the Privacy Agreement, please do not use the Site.

C. PLATFORM FOR COMMUNICATION

You agree, understand and acknowledge that the Site is an online platform that enables you to purchase products listed at the price indicated therein at any time from any location using a payment method of your choice. You further agree and acknowledge that we are only a facilitator and cannot be a party to or control in any manner any transactions on the Site or on a payment gateway as made available to you by an independent service provider. Accordingly, the contract of sale of products on the Site shall be a strictly bipartite contract between you and the sellers on our Site while the payment processing occurs between you, the service provider and in case of prepayments with electronic cards your issuer bank. Accordingly, the contract of payment on the Site shall be strictly a bipartite contract between you and the service provider as listed on our Site.

D. CONTINUED AVAILABILITY OF THE SITE

We will do our utmost to ensure that access to the Site is consistently available and is uninterrupted and error-free. However, due to the nature of the Internet and the nature of the Site, this cannot be guaranteed. Additionally, your access to the Site may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

E. LICENSE TO ACCESS THE SITE

We require that by accessing the Site, you confirm that you can form legally binding contracts and therefore you confirm that you are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian. We grant you a non-transferable, revocable and non-exclusive license to use the Site, in accordance with the Terms and Conditions described herein, for the purposes of shopping for personal items and services as listed to be sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by us in advance. If you are registering as a business entity, you represent that you have the authority to bind that entity to this User Agreement and that you and the business entity will comply with all applicable laws relating to online trading. No person or business entity may register as a member of the Site more than once. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Content provided on this Site is solely for informational purposes. Product representations including price, available stock, features, add-ons and any other details as expressed on this Site are the responsibility of the vendors displaying them and is not guaranteed as completely accurate by us. Submissions or opinions expressed on this Site are those of the individual(s) posting such content and may not reflect our opinions.

We grant you a limited license to access and make personal use of this Site, but not to download (excluding page caches) or modify the Site or any portion of it in any manner. This license does not include any resale or commercial use of this Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this Site or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.

This Site or any portion of it (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent by us as may be applicable.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) without our express written consent. You may not use any meta tags or any other text utilizing our name or trademark without our express written consent, as applicable. Any unauthorized use terminates the permission or license granted by us to you for access to the Site with no prior notice. You may not use our logo or other proprietary graphic or trademark as part of an external link for commercial or other purposes without our express written consent, as may be applicable.

You agree and undertake not to perform restricted activities listed within this section; undertaking these activities will result in an immediate cancellation of your account, services, reviews, orders or any existing incomplete transaction with us and in severe cases may also result in legal action

• Refusal to comply with the Terms and Conditions described herein or any other guidelines and policies related to the use of the Site as available on the Site at all times.
• Impersonate any person or entity or to falsely state or otherwise misrepresent your affiliation with any person or entity.
• Use the Site for illegal purposes.
• Attempt to gain unauthorized access to or otherwise interfere or disrupt other computer systems or networks connected to the Platform or Services.
• Interfere with another’s utilization and enjoyment of the Site;
• Post, promote or transmit through the Site any prohibited materials as deemed illegal by The People's Republic of Bangladesh.
• Use or upload, in any way, any software or material that contains, or which you have reason to suspect that contains, viruses, damaging components, malicious code or harmful components which may impair or corrupt the Site’s data or damage or interfere with the operation of another Customer’s computer or mobile device or the Site and use the Site other than in conformance with the acceptable use policies of any connected computer networks, any applicable Internet standards and any other applicable laws.

F. YOUR CONDUCT

You must not use the website in any way that causes, or is likely to cause, the Site or access to it to be interrupted, damaged or impaired in any way. You must not engage in activities that could harm or potentially harm the Site, its employees, officers, representatives, stakeholders or any other party directly or indirectly associated with the Site or access to it to be interrupted, damaged or impaired in any way. You understand that you, and not us, are responsible for all electronic communications and content sent from your computer to us and you must use the Site for lawful purposes only. You are strictly prohibited from using the Site

• for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
• to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Bangladesh or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any "spam”
• Use the Site for illegal purposes.
• to cause annoyance, inconvenience or needless anxiety
• for any other purposes that is other than what is intended by us

G. YOUR SUBMISSION

Anything that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions") will become our sole and exclusive property and shall not be returned to you. In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions without any notice or legal course applicable to us in this regard.

H. CLAIMS AGAINST OBJECTIONABLE CONTENT

We list thousands of products for sale offered by numerous sellers on the Site and host multiple comments on listings, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, we operate on a "claim, review and takedown" basis. If you believe that any content on the Site is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libellous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of Bangladesh or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (" objectionable content "), please notify us immediately by following by writing to us on legal@asiabangla.com.bd.bd. We will make all practical Endeavour’s to investigate and remove valid objectionable content complained about within a reasonable amount of time.

Please ensure to provide your name, address, contact information and as many relevant details of the claim including name of objectionable content party, instances of objection, proof of objection amongst other. Please note that providing incomplete details will render your claim invalid and unusable for legal purposes.

I. CLAIMS AGAINST INFRINGING CONTENT

We respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please write to us at legal@asiabangla.com.bd.bd and we will make all reasonable efforts to address your concern within a reasonable amount of time. Please ensure to provide your name, address, contact information and as many relevant details of the claim including name of infringing party, instances of infringement, proof of infringement amongst other. Please note that providing incomplete details will render your claim invalid and unusable for legal purposes. In addition, providing false or misleading information may be considered a legal offense and may be followed by legal proceedings.

We also respect a manufacturer's right to enter into exclusive distribution or resale agreements for its products. However, violations of such agreements do not constitute intellectual property rights infringement. As the enforcement of these agreements is a matter between the manufacturer, distributor and/or respective reseller, it would not be appropriate for us to assist in the enforcement of such activities. While we cannot provide legal advice, nor share private information as protected by the law, we recommend that any questions or concerns regarding your rights may be routed to a legal specialist.

J. TRADEMARKS AND COPYRIGHTS

Asiabangla.com.bd, Asiabangla logo, D for Asiabangla logo, Asiabangla, Asiabangla Fashion, Asiabangla Basics and other marks indicated on our Site are trademarks or registered trademarks in the relevant jurisdiction(s). Our graphics, logos, page headers, button icons, scripts and service names are the trademarks or trade dress and may not be used in connection with any product or service that does not belong to us or in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks that appear on this Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to text, graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software shall remain our property. The entire contents of the Site also are protected by copyright as a collective work under Bangladeshi copyright laws and international conventions. All rights are reserved.

K. DISCLAIMER

You acknowledge and undertake that you are accessing the services on the Site and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the Site. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.

We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the Site. While we have taken precautions to avoid inaccuracies in content, this Site, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the Site. At no time shall any right, title or interest in the products sold through or displayed on the Site vest with us nor shall Asiabangla have any obligations or liabilities in respect of any transactions on the Site.

We shall neither be liable or responsible for any actions or inactions of any other service provider as listed on our Site which includes but is not limited to payment providers, instalment offerings, warranty services amongst others.

L. INDEMNITY

You shall indemnify and hold harmless Asiabangla as owned by Blanko 22,UG (haftungsbeschrankt) & Co. KG, its subsidiaries, affiliates and their respective officers, directors, agents and employees, from any claim or demand, or actions including reasonable attorney's fees, made by any third party or penalty imposed due to or arising out of your breach of these Terms and Conditions or any document incorporated by reference, or your violation of any law, rules, regulations or the rights of a third party.

You hereby expressly release Asiabangla as owned by Blanko 22,UG (haftungsbeschrankt) & Co. KG and/or its affiliates and/or any of its officers and representatives from any cost, damage, liability or other consequence of any of the actions/inactions of the sellers or other service providers and specifically waiver any claims or demands that you may have in this behalf under any statute, contract or otherwise.

M. THIRD PARTY BUSINESSES

Parties other than Asiabangla and its affiliates may operate stores, provide services, or sell product lines on the Site. For example, businesses and individuals offer products via Marketplace. In addition, we provide links to the websites of affiliated companies and certain other businesses. We are not responsible for examining or evaluating, and we do not warrant or endorse the offerings of any of these businesses or individuals, or the content of their websites. We do not assume any responsibility or liability for the actions, products, and content of any of these and any other third-parties. You can tell when a third-party is involved in your transactions by reviewing your transaction carefully, and we may share customer information related to those transactions with that third-party. You should carefully review their privacy statements and related terms and conditions.

N. COMMUNICATING WITH US

When you visit the Site, or send e-mails to us, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the Site or by any other mode of communication we choose to employ. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website (and/or placement of your order) and agree to treat all modes of communication with the same importance.

O. LOSSES

We will not be responsible for any business or personal losses (including but not limited to loss of profits, revenue, contracts, anticipated savings, data, goodwill, or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the Site.

P. AMENDMENTS TO CONDITIONS OR ALTERATIONS OF SERVICE AND RELATED PROMISE

We reserve the right to make changes to the Site, its policies, these terms and conditions and any other publicly displayed condition or service promise at any time. You will be subject to the policies and terms and conditions in force at the time you used the Site unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

Q. EVENTS BEYOND OUR CONTROL

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

R. WAIVER

You acknowledge and recognize that we are a private commercial enterprise and reserve the right to conduct business to achieve our objectives in a manner we deem fit. You also acknowledge that if you breach the conditions stated on our Site and we take no action, we are still entitled to use our rights and remedies in any other situation where you breach these conditions.

S. TERMINATION

In addition to any other legal or equitable remedies, we may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices in operating the Site, your sole and exclusive remedy is to discontinue using the Site.

T. GOVERNING LAW AND JURISDICTION

These terms and conditions are governed by and construed in accordance with the laws of The People's Republic of Bangladesh. You agree, as we do, to submit to the exclusive jurisdiction of the courts in Dhaka

U. CONTACT US

You may reach us here

V. OUR SOFTWARE

Our software includes any software (including any updates or upgrades to the software and any related documentation) that we make available to you from time to time for your use in connection with the Site (the "Software").

You may use the software solely for purposes of enabling you to use and enjoy our services as permitted by the Terms and Conditions and any related applicable terms as available on the Site. You may not incorporate any portion of the Software into your own programs or compile any portion of it in combination with your own programs, transfer it for use with another service, or sell, rent, lease, lend, loan, distribute or sub-license the Software or otherwise assign any rights to the Software in whole or in part. You may not use the Software for any illegal purpose. We may cease providing you service and we may terminate your right to use the Software at any time. Your rights to use the Software will automatically terminate without notice from us if you fail to comply with any of the Terms and Conditions listed here or across the Site. Additional third party terms contained within the Site or distributed as such that are specifically identified in related documentation may apply and will govern the use of such software in the event of a conflict with these Terms and Conditions. All software used in any of our services is our property and/or our affiliates or its software suppliers and protected by the laws of Bangladesh including but not limited to any other applicable copyright laws.

When you use the Site, you may also be using the services of one or more third parties, such as a wireless carrier or a mobile platform provider. Your use of these third party services may be subject to separate policies, terms of use, and fees of these third parties.

You may not, and you will not encourage, assist or authorize any other person to copy, modify, reverse engineer, decompile or disassemble, or otherwise tamper with our software whether in whole or in part, or create any derivative works from or of the Software.

In order to keep the Software up-to-date, we may offer automatic or manual updates at any time and without notice to you.

3. CONDITIONS OF SALE (BETWEEN SELLERS AND CUSTOMERS)

Please read these conditions carefully before placing an order for any products with the Sellers (“We” or “Our” or “Us”, wherever applicable) on the Site. These conditions signify your agreement to be bound by these conditions.

A. CONDITIONS RELATED TO SALE OF THE PRODUCT OR SERVICE

This section deals with conditions relating to the sale of products or services on the Site.

B. THE CONTRACT

Your order is a legal offer to the seller to buy the product or service displayed on our Site. When you place an order to purchase a product, any confirmations or status updates received prior to the dispatch of your order serves purely to validate the order details provided and in no way implies the confirmation of the order itself. The acceptance of your order is considered confirmed when the product is dispatched to you. If your order is dispatched in more than one package, you may receive separate dispatch confirmations. Upon time of placing the order, we indicate an approximate timeline that the processing of your order will take however we cannot guarantee this timeline to be rigorously precise in every instance as we are dependent on third party service providers to preserve this commitment. We commit to you to make every reasonable effort to ensure that the indicative timeline is met. All commercial/contractual terms are offered by and agreed to between you and the sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Asiabangla does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the you and the Sellers. The seller retains the right to cancel any order at its sole discretion prior to dispatch. We will ensure that there is timely intimation to you of such cancellation via an email or sms. Any prepayments made in case of such cancellation(s), shall be refunded to you within the time frames stipulated here.

C. THE CONTRACT

Your order is a legal offer to the seller to buy the product or service displayed on our Site. When you place an order to purchase a product, any confirmations or status updates received prior to the dispatch of your order serves purely to validate the order details provided and in no way implies the confirmation of the order itself. The acceptance of your order is considered confirmed when the product is dispatched to you. If your order is dispatched in more than one package, you may receive separate dispatch confirmations. Upon time of placing the order, we indicate an approximate timeline that the processing of your order will take however we cannot guarantee this timeline to be rigorously precise in every instance as we are dependent on third party service providers to preserve this commitment. We commit to you to make every reasonable effort to ensure that the indicative timeline is met. All commercial/contractual terms are offered by and agreed to between you and the sellers alone. The commercial/contractual terms include without limitation price, shipping costs, payment methods, payment terms, date, period and mode of delivery, warranties related to products and services and after sales services related to products and services. Asiabangla does not have any control or does not determine or advise or in any way involve itself in the offering or acceptance of such commercial/contractual terms between the you and the Sellers. The seller retains the right to cancel any order at its sole discretion prior to dispatch. We will ensure that there is timely intimation to you of such cancellation via an email or sms. Any prepayments made in case of such cancellation(s), shall be refunded to you within the time frames stipulated here.

You confirm that the product(s) or service(s) ordered by you are purchased for your internal / personal consumption and not for commercial re-sale. You authorize us to declare and provide declaration to any governmental authority on your behalf stating the aforesaid purpose for your orders on the Site. The Seller or the Site may cancel an order wherein the quantities exceed the typical individual consumption. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity that exceeds the typical individual consumption. What comprises a typical individual's consumption quantity limit shall be based on various factors and at the sole discretion of the Seller or ours and may vary from individual to individual.

You may cancel your order at no cost any time before the item is dispatched to you.

Please note that we sell products only in quantities which correspond to the typical needs of an average household. This applies both to the number of products ordered within a single order and the placing of several orders for the same product where the individual orders comprise a quantity typical for a normal household.
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D. RETURNS

Please review our Returns Policy for details.

E. PRICING, AVAILABILITY AND ORDER PROCESSING

All prices are listed in Bangladeshi Taka (BDT) and are inclusive of GST and are listed on the Site by the seller that is selling the product or service. Items in your Shopping Cart will always reflect the most recent price displayed on the item's product detail page. Please note that this price may differ from the price shown for the item when you first placed it in your cart. Placing an item in your cart does not reserve the price shown at that time. It is also possible that an item's price may decrease between the time you place it in your basket and the time you purchase it.

We do not offer price matching for any items sold by any seller on our Site or other websites.

We are determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price of an item is not displayed correctly on the Site. As such, we reserve the right to refuse or cancel any order. In the event that an item is mispriced, we may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your prepayment processed. If such a cancellation occurs on your prepaid order, our policies for refund will apply.

We list availability information for products listed on the Site, including on each product information page. Beyond what we say on that page or otherwise on the Site, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail or sms if any products you order turn out to be unavailable.

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verifications or information, including but not limited to phone number and address, before we accept the order.

In order to avoid any fraud with credit or debit cards, we reserve the right to obtain validation of your payment details before providing you with the product and to verify the personal information you shared with us. This verification can take the shape of an identity, place of residence, or banking information check. The absence of an answer following such an inquiry will automatically cause the cancellation of the order within a reasonable timeline. We reserve the right to proceed to direct cancellation of an order for which we suspect a risk of fraudulent use of banking instruments or other reasons without prior notice or any subsequent legal liability.

Vouchers:

1. Asiabangla reserves the right to revoke voucher at any time without prior notice.
2. Promotional vouchers are applicable for selected products only.
3. Voucher will work only if minimum purchase amount and other conditions are met.
4. Asiabangla reserves the right to cancel orders from customers which create multiple accounts.

You shall be responsible for payment of all fees/costs/charges associated with the purchase of products from the Site and you agree to bear any and all applicable taxes as per prevailing law.

G. REPRESENTATIONS AND WARRANTIES

We do not make any representation or warranty as to specifics (such as quality, value, sale ability, etc) of the products or services listed to be sold on the Site when products or services are sold by third parties. We do not implicitly or explicitly support or endorse the sale or purchase of any products or services on the Site. We accept no liability for any errors or omissions, whether on behalf of itself or third parties.

We are not responsible for any non-performance or breach of any contract entered into between you and the sellers. We cannot and do not guarantee your actions or those of the sellers as they conclude transactions on the Site. We are not required to mediate or resolve any dispute or disagreement arising from transactions occurring on our Site.

We do not at any point of time during any transaction as entered into by you with a third party on our Site, gain title to or have any rights or claims over the products or services offered by a seller. Therefore, we do not have any obligations or liabilities in respect of such contract(s) entered into between you and the seller(s). We are not responsible for unsatisfactory or delayed performance of services or damages or delays as a result of products which are out of stock, unavailable or back ordered.

Pricing on any product(s) or related information as reflected on the Site may due to some technical issue, typographical error or other reason by incorrect as published and as a result you accept that in such conditions the seller or the Site may cancel your order without prior notice or any liability arising as a result. Any prepayments made for such orders will be refunded to you per our refund policy as stipulated here.

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HOW TO GET MORE INFORMATION OR ORDER

01611226238
info@asiabangla.com

01611-226238
01611- 226239

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